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Home Carving Kits:

Home Ice Carving Kits are classed as perishable items so refunds on these items will only be made if the goods are received in poor condition. This must be brought to our attention as soon as possible after receipt of the goods i.e. on the day of delivery.

Home Carving Kits can’t be returned as they will be regarded as contaminated and cant be re-sold or used again.
 
Our order cancellation policy is up to 2 days before delivery.  Once your Home Carving Kit has been delivered it can’t be cancelled.
 

Please click here if you need to get in contact with the ice team > 

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